Abstract:
We present a network visualization design study focused on supporting
automotive engineers who need to specify and optimize traffic patterns for
in-car communication networks. The task and data abstractions that we derived
support actively making changes to an overlay network, where logical
communication specifications must be mapped to an underlying physical
network. These abstractions are very different from the dominant use case in
visual network analysis, namely identifying clusters and central nodes, that
stems from the domain of social network analysis. Our visualization tool
RelEx was created and iteratively refined through a full user-centered design
process that included a full problem characterization phase before tool
design began, paper prototyping, iterative refinement in close collaboration
with expert users for formative evaluation, deployment in the field with real
analysts using their own data, usability testing with non-expert users, and
summative evaluation at the end of the deployment. In the summative
post-deployment study, which entailed domain experts using the tool over
several weeks in their daily practice, we documented many examples where the
use of RelEx simplified or sped up their work compared to previous practices.